• I’m partway back

    Updated: 2010-11-29 09:13:31
    As previously noted, I cut back temporarily on blogging (and taking briefings) a couple of months ago as my parents got sicker, then suspended work altogether a month ago when they died. I am immensely grateful to be in a line of work where choices like that are possible. Once again, I thank you all [...]

  • Document-oriented DBMS without joins

    Updated: 2010-11-29 08:55:40
    When I talked with MarkLogic’s Ken Chestnut about MarkLogic 4.2, I was surprised to learn that MarkLogic really, truly doesn’t do anything like a join. Unlike some other non-SQL DBMS, MarkLogic has no SQL interface, no ODBC or JDBC. Nothing, nada. (MarkLogic has a Java interface for Xquery, but not for anything like SQL.) Since MarkLogic [...]

  • Investing in content management makes data more useful, exec says

    Updated: 2010-11-23 19:04:00
    A streamlined content-management system makes it easier for customers to access their information and for a company to monito -More-

  • Content Creation and the Customer Experience

    Updated: 2010-11-22 13:15:37
    With improving the customer experience a top priority, content creation and document management technologies are helping carriers upgrade customer-bound communications and harmonize the flow of inbound and internal documents.

  • Conducting Content

    Updated: 2010-11-22 13:00:00
    With improving the customer experience a top priority, content creation and document management technologies are helping carriers upgrade customer-bound communications and harmonize the flow of inbound and internal documents.

  • More Carriers Exploring Document Capture: Study

    Updated: 2010-11-22 13:00:00
    Insurers' spending on document capture jumped 30 percent in 2009, according to harvey spencer associates.

  • New Business Process Outsourcing: A Strategic Building Block For Innovation

    Updated: 2010-11-22 00:00:00
    Over the last four decades, outsourcing has morphed as business models evolved, technology advanced and competition for resources and expertise expanded.

  • Innovation Group Ranks High in Novarica ACE Rankings for Insurer Claims

    Updated: 2010-11-20 19:28:06
    Innovation Group Ranks High in Novarica ACE Rankings for Insurer ClaimsPR-CANADA.net (press release)The Novarica ACE Rankings are based on online survey responses from senior technology and operational executives at Innovation Group insurer client ...and more »

  • Industry Research about the Social Strategist.

    Updated: 2010-11-18 00:15:24
    Jeremiah Owyang (@jowyang)  of the Altimeter Group just published a research report last week.  You should read it. I’d like to share with you why I say so, and what you can learn from this.  When you are finished reading this blog post, read the report, then come back and share your thoughts below. Image by thekenyeung [...]

  • Where I’m at now

    Updated: 2010-11-10 05:37:12
    My parents’ health issues didn’t work out as I hoped, and my parents wound up dying 53 hours apart. I’m dealing with the aftermath, and expect that to continue pretty much until Thanksgiving. Thus, for a while I’ve stopped taking briefings, writing my usual kind of blog posts, and all that stuff. I’ve been responding [...]

  • Banned Books Week Book Report

    Updated: 2010-11-09 14:43:36
    A few weeks ago, I wrote about my selected Banned Books Week reading, intending to report back here with the results. No, it hasn’t taken me *that long* to read all of the books, just that long to have a moment at the blog to summarize them. The Lovely Bones by Alice Sebold: While this [...]

  • Actualizing The Network Within

    Updated: 2010-11-08 16:04:09

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